You can stop bamboo using a connected account at any time, and you can ask us to delete everything bamboo holds about you. Removing access takes effect straight away. A full deletion request is completed within 30 days.
Remove bamboo's access from inside bamboo
- Sign in to bamboo and open your provider.
- Open Connections, under Settings in the left menu.
- Press Disconnect next to Facebook and Instagram, Meta Ads, LinkedIn, Google Business Profile, Google Ads, Gmail or Outlook.
Disconnecting deletes the access token and the Page or account details bamboo stored for that connection. bamboo can no longer post, read results or send email through it.
Remove bamboo from Facebook or Instagram
- On Facebook, open Settings & privacy, then Settings, then Business integrations.
- Find bamboo and press Remove.
Meta then stops issuing bamboo tokens for your Pages and linked Instagram account, and any token bamboo still holds stops working at once. To delete the stored details as well, disconnect in bamboo or ask us to delete your data as described below.
Remove bamboo from LinkedIn or Google
On LinkedIn, open Settings, then Data privacy, then Permitted services, and remove bamboo. On Google, open your Google Account, then Security, then Third-party apps with account access, and remove bamboo.
Ask us to delete all your data
Email wwalter@bridgeheadcommunications.com from the address you sign in to bamboo with, with the subject "bamboo data deletion request". Tell us which provider the request covers. We will delete your account, provider profiles, connected-account tokens, social posts and their delivery history, campaigns, landing pages and the enquiries they captured, and confirm by email once it is done, within 30 days.
We keep invoices and payment records for as long as UK tax law requires, and nothing else.
Contact
Bridgehead Communications Ltd, Temple Chambers, 3-7 Temple Avenue, London, EC4Y 0HP, United Kingdom. wwalter@bridgeheadcommunications.com